LANLAN
jurnal borneo administratorjurnal borneo administratorThis study evaluates the service quality of Kios Pelanduk, a population administration innovation by Dispendukcapil Kebumen, focused on Jatiluhur and Jatipurus Villages. Employing qualitative methods and NVivo tools, the research examines community satisfaction based on the Community Satisfaction Index (IKM) and highlights perceptions of fast, easy, and reliable services. Key findings reveal high satisfaction levels due to clear requirements, efficient procedures, and competent operators. However, challenges persist, including infrastructure limitations, procedural delays, and uneven adoption across villages. Despite these challenges, the initiative demonstrates significant success in enhancing population administration services, with steady progress in document ownership and satisfaction indices. Recommendations include improving infrastructure, expanding adoption to remote areas, and addressing service delays to ensure broader and more effective implementation. This study underscores the potential of local-level innovations in advancing public service delivery and provides actionable insights for policymakers.
The service quality of Kios Pelanduk in Jatiluhur and Jatipurus Villages is generally positive and satisfying, indicated by perceptions of easy requirements, efficient procedures, and competent operators.Despite this positive assessment, limitations exist regarding infrastructure and adherence to service time targets, requiring further improvement.Addressing these issues will enhance the service experience and contribute to the overall efficiency of population administration services.
Further research should investigate the potential of integrating digital technologies, such as mobile applications or online platforms, to streamline the document application process and reduce processing times at Kios Pelanduk. Additionally, a comparative study examining the effectiveness of Kios Pelanduk in different geographical contexts within Kebumen Regency, considering variations in infrastructure and community characteristics, could provide valuable insights for targeted improvements. Finally, exploring the feasibility of expanding Kios Pelanduk services to include more complex administrative tasks, such as passport applications or drivers license renewals, could significantly enhance accessibility and convenience for residents, particularly those in remote areas, thereby improving overall public service delivery and community satisfaction. These research directions, building upon the existing success of Kios Pelanduk, aim to address remaining challenges and maximize the initiatives impact on population administration services in Kebumen Regency.
| File size | 1.58 MB |
| Pages | 14 |
| DMCA | Report |
Related /
INTERNATIONALPUBLISHERINTERNATIONALPUBLISHER These findings provide useful input for local governments in allocating resources, improving service quality, infrastructure innovations. The study concludesThese findings provide useful input for local governments in allocating resources, improving service quality, infrastructure innovations. The study concludes
LPPPIPUBLISHINGLPPPIPUBLISHING Visualisasi jaringan mengidentifikasi tiga kluster utama: reformasi tata kelola, implementasi e-government, dan akuntabilitas kinerja. Visualisasi overlayVisualisasi jaringan mengidentifikasi tiga kluster utama: reformasi tata kelola, implementasi e-government, dan akuntabilitas kinerja. Visualisasi overlay
LPPPIPUBLISHINGLPPPIPUBLISHING Pemanfaatan kampanye media sosial, iklan online, dan katalog digital dapat membantu toko menjangkau pasar yang lebih luas dan meningkatkan keterlibatanPemanfaatan kampanye media sosial, iklan online, dan katalog digital dapat membantu toko menjangkau pasar yang lebih luas dan meningkatkan keterlibatan
LPPPIPUBLISHINGLPPPIPUBLISHING This study contributes to the existing body of knowledge by providing a global intellectual structure, research evolution, and overview of the emergingThis study contributes to the existing body of knowledge by providing a global intellectual structure, research evolution, and overview of the emerging
LANLAN Hasil penelitian menunjukkan bahwa di Hotel Majapahit, Gedung Majelis Pelabuhan Utama Tanjung Perak, dan Tugu Pahlawan, penggunaan bahasa dalam kebijakanHasil penelitian menunjukkan bahwa di Hotel Majapahit, Gedung Majelis Pelabuhan Utama Tanjung Perak, dan Tugu Pahlawan, penggunaan bahasa dalam kebijakan
LANLAN go.id/authorGuideline. Secara keseluruhan, artikel dalam edisi ini memberikan kontribusi yang berharga bagi kemajuan ilmu dan praktik administrasi publik.go.id/authorGuideline. Secara keseluruhan, artikel dalam edisi ini memberikan kontribusi yang berharga bagi kemajuan ilmu dan praktik administrasi publik.
UNUJAUNUJA The quantitative results showed that SPMI had a more substantial influence on graduate quality (β = 0. 72; R² = 0. 52), while the most dominant influenceThe quantitative results showed that SPMI had a more substantial influence on graduate quality (β = 0. 72; R² = 0. 52), while the most dominant influence
UYPUYP This study concludes that the development of Naga Aquatic Ornamental Fish in Medan is strongly influenced by both internal and external factors. Internally,This study concludes that the development of Naga Aquatic Ornamental Fish in Medan is strongly influenced by both internal and external factors. Internally,
Useful /
MALAHAYATIMALAHAYATI Masyarakat dengan kebiaasan merokok diharapkan untuk bulatkan tekat atau meyakinkan diri untuk berhenti merokok, berhenti merokok total dengan bertahapMasyarakat dengan kebiaasan merokok diharapkan untuk bulatkan tekat atau meyakinkan diri untuk berhenti merokok, berhenti merokok total dengan bertahap
LPPPIPUBLISHINGLPPPIPUBLISHING Analisis penelitian ini menggunakan analisis kualitatif. Pengumpulan data dalam penelitian ini menggunakan data sekunder yang diambil dari Badan PusatAnalisis penelitian ini menggunakan analisis kualitatif. Pengumpulan data dalam penelitian ini menggunakan data sekunder yang diambil dari Badan Pusat
LPPPIPUBLISHINGLPPPIPUBLISHING Penelitian ini menyimpulkan bahwa sumber daya manusia hijau memiliki potensi untuk menciptakan lapangan kerja, mendorong pertumbuhan ekonomi yang berkelanjutan,Penelitian ini menyimpulkan bahwa sumber daya manusia hijau memiliki potensi untuk menciptakan lapangan kerja, mendorong pertumbuhan ekonomi yang berkelanjutan,
OJS STEIALAMAROJS STEIALAMAR Hakim juga mempertimbangkan kematangan fisik dan psikologis calon mempelai, khususnya dalam perkara dispensasi kawin, sebagai bentuk perluasan interpretasiHakim juga mempertimbangkan kematangan fisik dan psikologis calon mempelai, khususnya dalam perkara dispensasi kawin, sebagai bentuk perluasan interpretasi