PSPPJOURNALSPSPPJOURNALS

Journal of Management and Administration ProvisionJournal of Management and Administration Provision

This research explores how Perceived Organizational Support influences Employee Engagement, considering Job Satisfaction as a mediating factor, in the context of employees working for Trans Padang, a key provider of public transportation services in the city of Padang. The focus of this research study is to examine the relationships among perceived organizational support, job satisfaction, and employee engagement. Using a total sample technique, a quantitative research design was used, and 48 employees participated as respondents. Data were gathered through the distribution of questionnaires, and the analysis was conducted using Partial Least Squares (PLS) approach within the Structural Equation Modeling (SEM) framework. The findings indicate that POS has a positive and significant influence on both Employee Engagement and Job Satisfaction. In addition, Job Satisfaction has a positive effect on Employee Engagement. Furthermore, Job Satisfaction was found to be a significant and positive mediating variable in the connection between POS and EE.

The research demonstrates a positive and significant relationship between Perceived Organizational Support (POS) and Employee Engagement (EE).When employees feel valued and supported by their organization, their commitment and connection to their workplace increase.Furthermore, job satisfaction plays a crucial mediating role in this relationship, indicating that organizational support effectively enhances employee engagement by improving job satisfaction.

Penelitian selanjutnya dapat memperluas cakupan studi dengan melibatkan lebih banyak koridor Trans Padang dan sektor transportasi lainnya untuk menguji generalisasi temuan. Selain itu, penelitian dapat menggali lebih dalam dengan menginvestigasi variabel mediasi tambahan seperti motivasi intrinsik atau komitmen organisasi, serta moderator eksternal seperti tingkat stres kerja atau ketidakpastian ekonomi, untuk memahami secara komprehensif bagaimana POS berkontribusi pada peningkatan keterikatan karyawan. Terakhir, studi longitudinal dapat dilakukan untuk menelusuri hubungan sebab-akibat antara POS, kepuasan kerja, dan keterikatan karyawan dari waktu ke waktu, memberikan wawasan yang lebih dinamis tentang bagaimana dukungan organisasi memengaruhi perilaku dan kinerja karyawan dalam jangka panjang. Penelitian-penelitian ini diharapkan dapat memberikan rekomendasi yang lebih terarah bagi Trans Padang dan organisasi lain dalam mengoptimalkan strategi manajemen sumber daya manusia mereka untuk meningkatkan keterikatan karyawan dan mencapai keunggulan kompetitif.

  1. Job Satisfaction as Predictor of employee engagement | Atlantis Press. job satisfaction predictor employee... doi.org/10.2991/icaaip-17.2018.4Job Satisfaction as Predictor of employee engagement Atlantis Press job satisfaction predictor employee doi 10 2991 icaaip 17 2018 4
  2. Measuring the Job Satisfaction of Industrial Salesmen - Gilbert A. Churchill, Neil M. Ford, Orville C.... doi.org/10.1177/002224377401100303Measuring the Job Satisfaction of Industrial Salesmen Gilbert A Churchill Neil M Ford Orville C doi 10 1177 002224377401100303
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