DINAMIKADINAMIKA

Journal of Applied Management and BusinessJournal of Applied Management and Business

Turnover costs cause intention increased for health organizations and reduces nurse performance. The research is aimed at knowing the impact of job satisfaction and role conflict on turnover intention. Respondents were 91 nurses at the Bakti Timah Pangkal Pinang hospital who were taken by purposive sampling method. The research design is quantitative causality with the data analysis method, namely PLS SEM. The results of the study found that job satisfaction has a negative impact on turnover intention, while role conflict has a positive impact on turnover intention. Future researchers can use the mediation of work engagement, work stress, and commitment to explain the weak relationship between variables.

The findings in this study conclude that job satisfaction has a negative effect on nurse turnover intention with a weak correlation level.Role conflict has a positive effect on nurse turnover intention with a weak correlation level.Future researchers can use variables that link the effect of job satisfaction and role conflict on turnover intention.Factors such as work engagement, stress and commitment are thought to be able to bridge the impact of job satisfaction and role conflict on nurse turnover intention.Hospital management can reduce the level of turnover intention by making nurses more satisfied with their jobs and reducing conflicts that occur between colleagues.

Berdasarkan penelitian ini, terdapat beberapa saran penelitian lanjutan yang dapat dikembangkan. Pertama, penelitian selanjutnya dapat meneliti mediasi antara kepuasan kerja dan konflik peran terhadap turnover intention dengan melibatkan variabel lain seperti work engagement, stres kerja, dan komitmen organisasi. Hal ini bertujuan untuk memahami lebih dalam mekanisme yang mendasari hubungan antara variabel-variabel tersebut. Kedua, penelitian dapat dilakukan untuk mengidentifikasi faktor-faktor kontekstual, seperti karakteristik rumah sakit atau kebijakan manajemen, yang dapat memoderasi hubungan antara kepuasan kerja, konflik peran, dan turnover intention. Dengan demikian, dapat diperoleh pemahaman yang lebih komprehensif mengenai faktor-faktor yang mempengaruhi keputusan perawat untuk keluar dari organisasi. Ketiga, penelitian kuantitatif dapat dilengkapi dengan penelitian kualitatif untuk menggali lebih dalam pengalaman dan perspektif perawat terkait kepuasan kerja, konflik peran, dan keinginan untuk keluar dari pekerjaan. Pendekatan ini diharapkan dapat memberikan wawasan yang lebih kaya dan mendalam mengenai fenomena turnover intention di kalangan perawat.

  1. Effects of work environment and job characteristics on the turnover intention of experienced nurses:... onlinelibrary.wiley.com/doi/10.1111/jan.13528Effects of work environment and job characteristics on the turnover intention of experienced nurses onlinelibrary wiley doi 10 1111 jan 13528
  2. The Impact of Job Satisfaction and Role Conflict on Turnover Intention of Bakti Timah Nurses | Journal... e-journals.dinamika.ac.id/jamb/article/view/421The Impact of Job Satisfaction and Role Conflict on Turnover Intention of Bakti Timah Nurses Journal e journals dinamika ac jamb article view 421
  3. Job satisfaction in nursing: a concept analysis study - Liu - 2016 - International Nursing Review - Wiley... onlinelibrary.wiley.com/doi/10.1111/inr.12215Job satisfaction in nursing a concept analysis study Liu 2016 International Nursing Review Wiley onlinelibrary wiley doi 10 1111 inr 12215
  4. Job Involvement, Job Stress, Job Satisfaction, and Organizational Commitment and the Burnout of Correctional... doi.org/10.1177/0093854809351682Job Involvement Job Stress Job Satisfaction and Organizational Commitment and the Burnout of Correctional doi 10 1177 0093854809351682
  1. #job satisfaction#job satisfaction
  2. #work engagement#work engagement
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