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Jurnal Sains PsikologiJurnal Sains Psikologi

Increasingly tight job competition means that workers often ignore work-related fatigue conditions, which can negatively impact workers and organizations, resulting in decreased health and work effectiveness and even work accidents. In order to prevent this, proper work-related fatigue management is needed. This research examines the role of intrinsic motivation as a mediator in the relationship between organizational support and quantitative workload with work-related fatigue. This research is quantitative research with a survey method. The sampling technique used was stratified random sampling. The measuring instruments used are the Occupational Fatigue Exhaustion/Recovery Scale (OFER), the Quantitative Workload Inventory (QWI), the short version of the Survey of Perceived Organizational Support (SPOS), and the Situational Motivation Scale (SIMS). Data analysis used path analysis and bootstrapping in SmartPLS 3.0. The analysis results show no mediating role for intrinsic motivation in the relationship between organizational support and quantitative workload with work-related fatigue. A high quantitative workload triggers increased work-related fatigue, so it needs to be balanced with sufficient organizational support.

The research findings indicate that intrinsic motivation does not mediate the relationship between organizational support and quantitative workload with work-related fatigue.Despite this, organizational support and quantitative workload significantly impact work-related fatigue, highlighting the importance of managing these factors.Organizations must prioritize providing adequate support to prevent increased fatigue and its negative consequences on employees.

Future research should explore the influence of other mediating variables, such as coping mechanisms or perceived stress, on the relationship between workload, support, and fatigue. Investigating the role of leadership styles in fostering organizational support and mitigating work-related fatigue could provide valuable insights for practical interventions. Furthermore, longitudinal studies are needed to examine the dynamic interplay between these factors over time and to identify potential early indicators of fatigue development, allowing for proactive prevention strategies. These studies should also consider the specific context of social service workers, as this research focused on this population, and explore whether the findings generalize to other occupational groups.

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