ESC IDESC ID

International Journal of Economy, Education and Entrepreneurship (IJE3)International Journal of Economy, Education and Entrepreneurship (IJE3)

The purpose of this study is to investigate the impact of facilities, employee empowerment, and job satisfaction on employee performance in the E-Government Implementation Division of the Batam City Communication and Informatics Office. In this investigation, employee performance is the dependent variable, while facilities, employee empowerment, and job satisfaction are independent variables. The research method is a descriptive, quantitative approach, with a population of 97 employees, all of whom were respondents via census methods. The research instrument in the form of a questionnaire has been tested for validity and reliability; all items are declared valid with r count > r table (0.1829) and significance <0.05, and all variables have Cronbachs Alpha values above 0.60, namely facilities (0.832), employee empowerment (0.837), job satisfaction (0.873), and employee performance (0.782). The results of multiple linear regression analysis show the equation Y = 2.829 0.193X₁ 0.451X₂ 0.218X₃. The t-tests for each independent variable indicate a positive, significant effect on employee performance. In contrast, the F-test shows that all three variables have a significant simultaneous influence, with F = 42.386 > F table (2.72). The coefficient of determination (R²) of 0.594 indicates that these three variables explain 59.4% of the variation in employee performance. This study concludes that improving facilities, employee empowerment, and job satisfaction significantly optimize employee performance at the Batam City Communication and Informatics Office.

This study concludes that facilities, employee empowerment, and job satisfaction significantly influence employee performance in the E-Government Implementation Sector of the Batam City Communication and Informatics Office.The provision of adequate facilities, coupled with increased employee empowerment through training and participation in decision-making, demonstrably enhances work effectiveness and efficiency.Furthermore, fostering job satisfaction through positive work environments and recognition of achievements is crucial for maintaining employee motivation and productivity in the context of digital-based public services.

Further research should investigate the mediating role of organizational culture in the relationship between facilities, employee empowerment, job satisfaction, and employee performance, as a supportive culture can amplify the positive effects of these factors. Additionally, a comparative study could be conducted across different local government offices in Indonesia to identify best practices in e-government implementation and employee management. Finally, future studies should explore the long-term impact of continuous professional development programs on employee adaptability and performance in the face of rapidly evolving digital technologies, focusing on the specific skills needed to effectively manage and utilize e-government systems. These investigations will contribute to a more nuanced understanding of the factors driving successful e-government initiatives and provide actionable insights for policymakers and practitioners seeking to optimize public service delivery.

  1. Motivasi dan Fasilitas Kerja sebagai Determinan Kinerja Pegawai pada Puskesmas Kecamatan IX Koto Sungai... journalcenter.org/index.php/jupsim/article/view/5763Motivasi dan Fasilitas Kerja sebagai Determinan Kinerja Pegawai pada Puskesmas Kecamatan IX Koto Sungai journalcenter index php jupsim article view 5763
  2. Issue Information - 2022 - Journal of Organizational Behavior - Wiley Online Library. issue information... onlinelibrary.wiley.com/doi/10.1002/job.2528Issue Information 2022 Journal of Organizational Behavior Wiley Online Library issue information onlinelibrary wiley doi 10 1002 job 2528
  3. Pengaruh Kualitas Sumber Daya Manusia Dan Fasilitas Kerja Terhadap Kinerja Pegawai Pada Balai Uji Terap... doi.org/10.70963/jpm.v1i2.230Pengaruh Kualitas Sumber Daya Manusia Dan Fasilitas Kerja Terhadap Kinerja Pegawai Pada Balai Uji Terap doi 10 70963 jpm v1i2 230
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