LIFESCIFILIFESCIFI

Arthatama: Journal of Business Management and AccountingArthatama: Journal of Business Management and Accounting

This systematic review explores how digital transformation in the Indonesian banking sector contributes to sustainable growth through innovation, strategic adaptation, and policy alignment. Drawing on nine peer-reviewed articles published between 2020 and 2025, the study synthesizes evidence from databases such as Scopus, Web of Science, and Google Scholar, using Publish or Perish to support data collection. The findings reveal that digital tools – including mobile banking, AI, blockchain, and digital infrastructure – improve operational efficiency, financial inclusion, and resilience in banking institutions. The review identifies five thematic research clusters: digital innovation strategies, economic and environmental sustainability, empirical performance evaluation, systemic challenges, and local implementation. These themes collectively demonstrate how digital transformation acts as a strategic enabler for inclusive economic development in Indonesia. The study highlights the importance of policy innovation, SME integration, and digital literacy programs while noting the limited number of Indonesia-specific empirical studies as a major limitation.

In conclusion, this article provides a thorough understanding of the role of digital transformation in Indonesias banking sector and its potential to foster sustainable growth.The research findings will be instrumental in guiding future strategies and initiatives to overcome existing challenges and maximize the benefits of digitalization in the financial services industry.The banking sector in Indonesia is undergoing significant transformation accelerated by the COVID-19 pandemic, which has necessitated a reevaluation of traditional business models as organizations pivot towards digital solutions.Ultimately, digital transformation holds significant promise for advancing sustainable growth in Indonesias banking sector, but also highlights the necessity for ongoing policy support, infrastructural investment, and human capital development.

Berdasarkan temuan penelitian ini, beberapa saran penelitian lanjutan dapat diajukan untuk memperdalam pemahaman tentang transformasi digital di sektor perbankan Indonesia dan dampaknya terhadap pertumbuhan berkelanjutan. Pertama, penelitian longitudinal dengan pendekatan mixed-method sangat diperlukan untuk menangkap tren digital yang terus berkembang di sektor keuangan Asia Tenggara secara lebih akurat. Pendekatan ini memungkinkan peneliti untuk melacak perubahan perilaku konsumen, adopsi teknologi, dan dampak kebijakan dari waktu ke waktu. Kedua, penelitian lebih lanjut dapat difokuskan pada pengembangan model bisnis inovatif yang mengintegrasikan prinsip-prinsip keberlanjutan ke dalam operasi perbankan digital. Hal ini mencakup eksplorasi bagaimana teknologi blockchain dapat digunakan untuk meningkatkan transparansi dan akuntabilitas dalam pembiayaan berkelanjutan, serta bagaimana AI dapat dimanfaatkan untuk mengidentifikasi dan mengurangi risiko lingkungan dalam portofolio investasi. Ketiga, penelitian perlu menyelidiki dampak transformasi digital terhadap inklusi keuangan, khususnya bagi kelompok masyarakat yang kurang terlayani, seperti UMKM dan masyarakat pedesaan. Penelitian ini dapat mengeksplorasi bagaimana desain layanan digital yang inklusif dan program literasi keuangan yang efektif dapat menjangkau kelompok-kelompok ini dan memberdayakan mereka untuk berpartisipasi dalam ekonomi digital.

Read online
File size454.93 KB
Pages20
DMCAReport

Related /

ads-block-test