Publisher

UNESAUNESA

Journal Journal of Digital Business and Innovation ManagementJournal of Digital Business and Innovation Management Abstract

The rapid pace of digital transformation across industries requires all sectors, including the automotive service industry, to adopt technology in order to enhance operational efficiency and competitiveness. This study aims to design and develop a web-based Management Information System (MIS) for CV XYZ, a workshop that has been relying on manual methods for its transaction and data recording processes. These manual practices have led to problems such as delayed recordkeeping, risk of data loss, and inaccurate inventory information. To address these issues, this research adopts a qualitative approach combined with the Rapid Application Development (RAD) method, which emphasizes speed and flexibility in system development. The process involves analyzing user needs, designing user interfaces, implementing the system, and conducting system testing. The results show that the developed web-based MIS significantly improves data management related to services, spare parts, mechanics, and transactions in a faster, more accurate, and integrated manner. User Acceptance Testing (UAT) conducted with the business owner revealed a 100% satisfaction rate with all developed system features. These findings indicate that implementing the MIS not only increases the operational efficiency of the workshop but also supports data-driven decision-making in real time. Theoretically, this research contributes to a deeper understanding of the RAD method in the context of system development for micro, small, and medium enterprises (MSMEs), and it serves as a reference for similar initiatives in other sectors.

Conclusion

The development of a web-based Workshop Management Information System using the Rapid Application Development (RAD) approach was successfully carried out at CV XYZ.This system is able to facilitate the management of workshop data such as stock items, transactions, and mechanic data efficiently and accurately.Through a design process that includes activity diagrams, sequence diagrams, class diagrams, as well as database and user interface designs, this system has been tested and received a 100% success rate in User Acceptance Testing.

Future Research

Berdasarkan hasil penelitian ini, terdapat beberapa saran penelitian lanjutan yang dapat dilakukan. Pertama, penelitian lebih lanjut dapat dilakukan untuk menguji efektivitas sistem ini dalam jangka waktu yang lebih panjang dan pada berbagai skala bengkel, untuk memastikan generalisasi hasil penelitian. Kedua, studi dapat diperluas dengan mengintegrasikan teknologi kecerdasan buatan (AI) untuk fitur prediksi permintaan suku cadang atau diagnosis kerusakan kendaraan secara otomatis, sehingga meningkatkan efisiensi dan kualitas layanan bengkel. Ketiga, penelitian selanjutnya dapat mengeksplorasi penggunaan sistem ini dalam konteks integrasi dengan platform e-commerce atau marketplace otomotif, untuk memperluas jangkauan pelanggan dan meningkatkan pendapatan bengkel. Penelitian-penelitian ini diharapkan dapat memberikan kontribusi signifikan dalam pengembangan sistem informasi manajemen yang lebih cerdas dan adaptif untuk industri otomotif, serta mendukung transformasi digital pada usaha mikro, kecil, dan menengah (UMKM).

References

1. Evaluasi Sistem Informasi Manajemen Terhadap Pengguna dalam Mendukung Pengelolaan Obat di Puskesmas Kabupaten... e-jurnal.universitasalirsyad.ac.id/index.php/JP/article/view/198Evaluasi Sistem Informasi Manajemen Terhadap Pengguna dalam Mendukung Pengelolaan Obat di Puskesmas Kabupaten e jurnal universitasalirsyad ac index php JP article view 198
2. PEMANFAATAN TEKNOLOGI INFORMASI DALAM BIDANG INDUSTRI OTOMOTIF | JSI (Jurnal Sistem Informasi) Universitas... doi.org/10.35968/jsi.v6i2.282PEMANFAATAN TEKNOLOGI INFORMASI DALAM BIDANG INDUSTRI OTOMOTIF JSI Jurnal Sistem Informasi Universitas doi 10 35968 jsi v6i2 282

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