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International Journal of Economy, Education and Entrepreneurship (IJE3)International Journal of Economy, Education and Entrepreneurship (IJE3)

The purpose of this study is to investigate the impact of Job Competence, Workload, and Reward System on Employee Performance in the Economic Division of the Regional Secretariat in Batam City. The context of this study stems from the phenomenon of suboptimal employee performance, characterised by delays in completing macroeconomic reports and work results that do not meet organisational goals. The main factors suspected of influencing this condition are employee competencies that do not fully match job demands, disproportionate distribution of workloads, and an ineffective and unfair reward system. This study uses a quantitative, associative research design. The study population consisted of 35 employees, all sampled using a saturated sampling technique. Data were collected using a Likert-scale questionnaire and analysed using multiple linear regression in SPSS version 25. The results of the study indicate that Job Competence, Workload, and Reward System have a positive and significant effect on Employee Performance, both partially and simultaneously. The coefficient of determination (R²) of 0.742 indicates that these three variables explain 74.2% of the variation in Employee Performance, while factors outside the research model explain the remaining 25.8%. This finding underscores the importance of enhancing competency, managing a balanced workload, and implementing a fair and transparent reward system to boost employee performance.

The research findings demonstrate that job competency, workload, and the reward system significantly and positively influence employee performance.Specifically, enhancing employee competencies, managing workloads proportionally, and implementing a fair and transparent reward system are crucial for improving performance.1% of the variation in employee performance, highlighting the importance of a holistic approach to human resource management.Further research should consider other factors, such as the work environment and leadership styles, to provide a more comprehensive understanding of employee performance determinants.

Berdasarkan temuan penelitian ini, beberapa saran penelitian lanjutan dapat diajukan. Pertama, penelitian lebih lanjut dapat dilakukan untuk menginvestigasi pengaruh gaya kepemimpinan transformasional dan lingkungan kerja terhadap kinerja karyawan di lingkungan pemerintahan daerah. Hal ini penting karena gaya kepemimpinan dan lingkungan kerja yang positif dapat memoderasi hubungan antara kompetensi, beban kerja, dan sistem penghargaan dengan kinerja. Kedua, penelitian selanjutnya dapat mengeksplorasi peran mediasi dari motivasi kerja dan kepuasan kerja dalam hubungan antara variabel-variabel tersebut. Memahami bagaimana kompetensi, beban kerja, dan sistem penghargaan memengaruhi motivasi dan kepuasan kerja karyawan akan memberikan wawasan yang lebih mendalam tentang mekanisme peningkatan kinerja. Ketiga, penelitian kualitatif dapat dilakukan untuk menggali lebih dalam persepsi karyawan mengenai sistem penghargaan yang adil dan transparan, serta bagaimana hal tersebut memengaruhi perilaku dan kinerja mereka. Penelitian ini dapat memberikan rekomendasi yang lebih spesifik dan kontekstual untuk perbaikan sistem penghargaan di pemerintahan daerah.

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