PENELITIPENELITI
International Journal of Education, Information Technology, and OthersInternational Journal of Education, Information Technology, and OthersNationally, the quality of secondary education in Indonesia has not been as expected. The results of the quality mapping based on data from the Directorate General of Primary and Secondary Education show that only about 16% of education units meet the National Education Standards (SNP). Most of the other education units have not met the SNP, in fact there are a number of education units that still do not meet the minimum service standards (SPM). This study aims to: describe the quality management, find the causes and root problems associated with the findings of the Internal Quality Audit and provide recommendations and suggestions on corrective measures that can be used as solutions to problems found at YPKPM Ambon Christian Senior High School. This study uses the Root Cause Analysis method 5 why analysis by asking why 5 times or repeatedly to find the root of a problem. The results of this study found that the root causes are: 1). almost some teachers do not understand what is an internal quality audit; 2). there is no disclosure of the findings of the internal quality audit; 3). Management School management is not based on quality report cards. Action plans to improve the results of the Internal Quality Audit that must be carried out are: socializing the internal quality audit instrument and restructuring the supporting documents for the audit instrument and school management based on quality report.
The main problem identified at YPKPM Christian Senior High School is the absence of a Standard Operating Procedure (SOP) for school quality control.Effective school management requires a strong quality culture, as outlined in a comprehensive quality manual.Implementing an Internal Quality Assurance System across all school operational components is crucial for sustained improvement.
Further research should investigate the effectiveness of different training methods for teachers regarding internal quality audits, aiming to enhance their understanding and participation. A comparative study could be conducted across various schools in Ambon to identify best practices in implementing Internal Quality Assurance Systems (SPMI) and their impact on student learning outcomes. Additionally, research is needed to explore the development of a standardized, user-friendly SOP for school quality control that can be adapted to the specific context of Christian private schools in Indonesia, considering their unique characteristics and challenges. These studies will contribute to a more robust and effective quality assurance framework within the Indonesian secondary education system, ultimately improving the quality of education provided to students.
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