SANGADJIMEDIAPUBLISHINGSANGADJIMEDIAPUBLISHING
KOLANO: Journal of Multi-Disciplinary SciencesKOLANO: Journal of Multi-Disciplinary SciencesRapid technological development has encouraged governments worldwide to adopt digital technologies in public administration. In Indonesia, public service digitalization has become a strategic approach to improve the performance of local government administrations, particularly in terms of efficiency, transparency, and citizen satisfaction. This study aims to examine the impact of public service digitalization on the performance of local governments in Indonesia. A quantitative research design was employed using survey data and secondary performance indicators. The sample consisted of local governments from various provinces and municipalities that have implemented digital public services, including online licensing, taxation, and public service platforms. Data were collected through structured questionnaires distributed to government officials and citizens, complemented by secondary data obtained from official government reports. Statistical analysis, including descriptive statistics and regression analysis, was used to assess the relationship between digitalization and administrative performance. The findings reveal that public service digitalization has a significant positive effect on local government performance. Digital systems have reduced service processing times, increased transparency through improved access to public information, and enhanced citizen satisfaction with government services. However, the study also identifies several challenges, including unequal digital infrastructure, limited digital literacy among citizens, and resistance to technological change within government institutions. These challenges may hinder the optimal implementation of digital services, particularly in rural areas. The study concludes that while digitalization improves local government performance, supportive policies, infrastructure development, and capacity building are essential to ensure inclusive and sustainable digital governance in Indonesia.
The study concludes that digitalization positively impacts local government performance in Indonesia, enhancing efficiency, transparency, and citizen satisfaction.However, challenges such as unequal digital infrastructure and limited digital literacy hinder full realization of benefits.Addressing these challenges through supportive policies, infrastructure development, and capacity building is crucial for inclusive and sustainable digital governance.
Based on the studys findings, future research should investigate the effectiveness of different digital literacy training programs tailored to the specific needs of citizens in rural areas, aiming to bridge the digital divide and ensure equitable access to e-government services. Furthermore, a comparative study examining the impact of varying levels of digital infrastructure investment on local government performance across different regions of Indonesia could provide valuable insights for policymakers. Finally, research exploring the role of inter-agency collaboration and data sharing in enhancing the efficiency and effectiveness of digital public services is warranted, potentially leading to the development of integrated digital governance platforms that streamline administrative processes and improve citizen experiences. These research directions will contribute to a more comprehensive understanding of the challenges and opportunities associated with digitalization in the Indonesian context, ultimately informing the development of more effective and inclusive e-government strategies.
| File size | 148.44 KB |
| Pages | 7 |
| DMCA | Report |
Related /
UNJAUNJA Dengan menggunakan pendekatan kualitatif dengan analisis wacana pragmatik berbasis teori kesantunan Brown dan Levinson, data dikumpulkan dari sepuluh tangkapanDengan menggunakan pendekatan kualitatif dengan analisis wacana pragmatik berbasis teori kesantunan Brown dan Levinson, data dikumpulkan dari sepuluh tangkapan
IAESCOREIAESCORE Finally, a simulation study on the proposed discount factor-based DDRLC algorithm is provided to validate its effectiveness. The proposed data-driven reinforcementFinally, a simulation study on the proposed discount factor-based DDRLC algorithm is provided to validate its effectiveness. The proposed data-driven reinforcement
IAESCOREIAESCORE Results show a 27.58% reduction in water use, 58.82% decrease in fertilizer consumption, and a 47. 5% increase in tomato yield. Additionally, statisticalResults show a 27.58% reduction in water use, 58.82% decrease in fertilizer consumption, and a 47. 5% increase in tomato yield. Additionally, statistical
IAESCOREIAESCORE The sensitivity varies with red blood cells (RBC) showing the lowest true positive detection rate. Future work could focus on improving the sensitivityThe sensitivity varies with red blood cells (RBC) showing the lowest true positive detection rate. Future work could focus on improving the sensitivity
IAESCOREIAESCORE Namun, ini tidak selalu menyiratkan sebab-akibat. Temuan ini memberikan wawasan berharga tentang efektivitas algoritma yang diusulkan dalam menilai perhatianNamun, ini tidak selalu menyiratkan sebab-akibat. Temuan ini memberikan wawasan berharga tentang efektivitas algoritma yang diusulkan dalam menilai perhatian
IAESCOREIAESCORE With 95. 8% accuracy, the similarity between the reassembled signal and the original signal was determined using correlation analysis to assess the efficacyWith 95. 8% accuracy, the similarity between the reassembled signal and the original signal was determined using correlation analysis to assess the efficacy
IAESCOREIAESCORE Peningkatan kinerja untuk CS-IPAPA dicapai dengan mempertimbangkan elemen proporsional terakhir p dalam memperkirakan bobot filter saat ini.menambahkanPeningkatan kinerja untuk CS-IPAPA dicapai dengan mempertimbangkan elemen proporsional terakhir p dalam memperkirakan bobot filter saat ini.menambahkan
IAESCOREIAESCORE Pendekatan ini menganalisis postur manusia dengan menerapkan segmentasi citra dan rasio berdasarkan geometri postur. Transformasi jarak digunakan untukPendekatan ini menganalisis postur manusia dengan menerapkan segmentasi citra dan rasio berdasarkan geometri postur. Transformasi jarak digunakan untuk
Useful /
IAESCOREIAESCORE Rumus eksplisit sebelumnya untuk menghitung batas bawah Cramér–Rao (CRLB) yang menentukan hubungan antara varians estimasi DOA dan pola radiasi elemenRumus eksplisit sebelumnya untuk menghitung batas bawah Cramér–Rao (CRLB) yang menentukan hubungan antara varians estimasi DOA dan pola radiasi elemen
IAESCOREIAESCORE Hasil menunjukkan bahwa alat berbasis kecerdasan buatan (AI), ketika diintegrasikan dalam platform media sosial kolaboratif, secara signifikan meningkatkanHasil menunjukkan bahwa alat berbasis kecerdasan buatan (AI), ketika diintegrasikan dalam platform media sosial kolaboratif, secara signifikan meningkatkan
IAESCOREIAESCORE The integration of both descriptor sets captured intricate geometric traits, while dimensionality reduction via PCA maintained a balance between complexityThe integration of both descriptor sets captured intricate geometric traits, while dimensionality reduction via PCA maintained a balance between complexity
UMPRUMPR Data didapatkan melalui wawancara, observasi dan dokumentasi. Data dianalisis dengan menyiapkan data dan mengorganisir data, mereduksi data dan menyajikanData didapatkan melalui wawancara, observasi dan dokumentasi. Data dianalisis dengan menyiapkan data dan mengorganisir data, mereduksi data dan menyajikan