HIPKIN JATENGHIPKIN JATENG

Journal of Curriculum IndonesiaJournal of Curriculum Indonesia

Digital transformation has emerged as a primary catalyst in promoting economic, environmental, and social sustainability. One potential form of digital innovation is the use of Quick Response Codes (QR-Code) in institutional services, including in the field of archives. The objective of this study is to analyze the effect of QR-Code utilization on the quality of sustainable services at the Archives Unit of Universitas Negeri Semarang. The research method utilizes a quantitative approach with Partial Least Squares (SmartPLS) analysis techniques. The findings indicate that attitude exerts a substantial influence on intention to use, and intention to use, in turn, demonstrates a notable impact on QR-code utilization. Furthermore, the variables Perceived Information Quality, Perceived System Quality, and Perceived Usefulness have been demonstrated to exert a significant influence on the formation of attitudes and usage intentions. Conversely, Perceived Ease of Use and Perceived Interactivity exhibit no substantial impact on attitudes or QR-Code utilization. A notable finding is that the implementation of QR codes has a positive effect on sustainable service quality, as evidenced by improvements in time efficiency, cost savings, and paper reduction. This study corroborates the notion that the integration of QR codes can serve as a digital service innovation strategy, thereby facilitating the realization of sustainable development goals within the higher education sector.

This study demonstrates that the use of QR codes at the Archives Unit of Universitas Negeri Semarang can contribute to improving the quality of sustainable services.The analysis reveals that users positive attitudes towards technology are a key factor driving their intention to use QR codes, which ultimately impacts their implementation in archival services.Furthermore, the implementation of QR codes has a positive effect on sustainable service quality, leading to increased efficiency, cost-effectiveness, and reduced environmental impact.

Based on the findings of this research, several avenues for future investigation emerge. Firstly, exploring the impact of QR code implementation on user satisfaction and loyalty, beyond just service quality, would provide a more holistic understanding of its benefits. Secondly, investigating the role of digital literacy among users and staff is crucial, as varying levels of proficiency could influence the effectiveness of QR code adoption. Finally, future studies could examine the integration of QR codes with other digital archiving systems and technologies, such as blockchain or artificial intelligence, to enhance data security, accessibility, and long-term preservation. These investigations should also consider the perspectives of diverse stakeholders, including students, alumni, and external partners, to ensure a comprehensive assessment of the technologys impact and potential for wider adoption within the higher education landscape. This will allow for a more nuanced understanding of how QR codes can be leveraged to achieve sustainable development goals and improve the overall efficiency and effectiveness of archival services.

  1. Intention to Use e-Learning: Aplikasi Technology Acceptance Model (TAM) | Owner : Riset dan Jurnal Akuntansi.... owner.polgan.ac.id/index.php/owner/article/view/151Intention to Use e Learning Aplikasi Technology Acceptance Model TAM Owner Riset dan Jurnal Akuntansi owner polgan ac index php owner article view 151
  2. QR codes and academic libraries: Reaching mobile users | Ashford | College & Research Libraries News.... crln.acrl.org/index.php/crlnews/article/view/8454QR codes and academic libraries Reaching mobile users Ashford College Research Libraries News crln acrl index php crlnews article view 8454
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