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Journal La SocialeJournal La Sociale

King Saud University (KSU) developed an in-house online Short Message Service (SMS) called “Tawasul to connect administrators, faculty, and students. The KSU rector, deans, department heads, and program coordinators send group greetings and notifications to faculty, staff, and students mobile phones. Instructors can send course notifications regarding exams and other issues. Currently, there are 380 SMS groups for various purposes. Surveys indicated the KSU online SMS Service is user-friendly, faster, and more efficient than traditional methods like memos and emails, especially in emergencies, and helps conserve paper. Users can be reached anytime, anywhere, and unused SMS credits are carried over. Messages are archived, and individuals can join groups by messaging the groups mobile number. However, some faculty reported insufficient free SMS allocations for large classes and the inability to reply to messages. Manual entry of student numbers is also time-consuming. Further results and recommendations are provided.

The study reveals that the Tawasul system at King Saud University is primarily used for logistical notifications rather than for instructional or language learning purposes.A key limitation of the system is its one-way communication, preventing student engagement through replies or queries.To enhance the systems effectiveness, the study recommends incorporating features that enable student interaction, encouraging instructors to utilize the system for educational purposes, and providing training to those unfamiliar with its functionalities.

Berdasarkan temuan penelitian ini, beberapa saran penelitian lanjutan dapat diajukan. Pertama, penelitian lebih lanjut dapat dilakukan untuk mengeksplorasi potensi integrasi Tawasul dengan platform pembelajaran daring yang ada, seperti Learning Management System (LMS), untuk menciptakan lingkungan belajar yang lebih interaktif dan terpadu. Kedua, studi kualitatif dapat dilakukan dengan mewawancarai mahasiswa dan dosen secara mendalam untuk memahami persepsi mereka tentang manfaat dan tantangan penggunaan Tawasul dalam proses pembelajaran, serta mengidentifikasi fitur-fitur tambahan yang dapat meningkatkan pengalaman pengguna. Ketiga, penelitian dapat difokuskan pada pengembangan dan evaluasi modul pelatihan bagi dosen tentang cara memanfaatkan Tawasul secara efektif untuk mendukung pembelajaran bahasa, misalnya dengan mengirimkan kuis interaktif, umpan balik personal, atau sumber belajar tambahan melalui SMS. Penelitian-penelitian ini diharapkan dapat memberikan wawasan yang lebih komprehensif tentang bagaimana memaksimalkan potensi Tawasul sebagai alat komunikasi dan pembelajaran yang efektif di lingkungan perguruan tinggi.

  1. Connecting University Students, Faculty and Administrators through an Online SMS Service | Journal La... newinera.com/index.php/JournalLaSociale/article/view/448Connecting University Students Faculty and Administrators through an Online SMS Service Journal La newinera index php JournalLaSociale article view 448
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